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Kroger Gift Card Program

The Kroger Gift Cards are distributed by your fundraising coordinator (Charles McBride) to interested supporters who then reload their card with their grocery money at the Guest Services desk inside any Kroger store. Each time they shop, they simply use the card to pay for their purchases, including groceries and Kroger Fuel!

The maximum that can be loaded on a Kroger Gift Card is $500.  This process should be done before one begins their shopping to ensure there is no delay at checkout. Each time these Fundraising Gift Cards are reloaded at the store, your organization’s fundraising account is credited.

For every $5,000.00 reloaded, our troop will automatically receive a 5% Reward or rebate, issued in the form of a check.

Kroger Fundraising Gift Card Program

FAQ’s (Frequently Asked Questions)

How does the Kroger Fundraising Gift Card work?

Kroger Gift Card Fundraising is for all (501c3) non-profit organizations.  The organization purchases the cards from the Gift Services Department and sells them at face value to their supporters.  The first order must be a minimum of $100, with a $5.00 minimum per card. Each time the cardholder reloads their fundraising card with additional money, your organization receives 5% credit of the total dollar amount.  Once your organization reaches $5,000 in reloads, your organization will receive a 5% rebate check. The Kroger Gift Card can be reloaded for up to $500.00 each time.

 When and how do I reload my Kroger Fundraising Gift Card?

Kroger Fundraising Gift Cards can be reloaded at Guest Services or at the register inside your local Kroger store.

Important: If you reload at the register and use the card to pay for your purchases, please ask the cashier to reload before your purchases are rung. 

What if my gift card is lost or stolen?

It is important for your organization to record each cardholder’s name and phone number to the corresponding Kroger Gift Card as it is assigned.  The Kroger Co. is not responsible for lost or stolen cards, however, having the card number can aid Gift Services in tracking the card activity. A Buyer’s Log is supplied with each gift card purchase to log the card holder’s contact information next to the card. This is most helpful when helping customers with lost or stolen cards.

How can my organization order more Kroger Fundraising Gift Cards? 

When your organization needs more cards, simply contact Gift Services via phone, fax or e-mail to place your order. The gift card order can be picked up or shipped to a Kroger store of your choice.  If picked up from the Gift Services office, you can only pay with credit card or check; no cash is accepted. The store payment method is cash, credit card or check. 

What if my gift card won’t scan?

Ask your cashier to manually enter the card number until you have depleted the funds on the card, making it a zero balance. Once the damaged card has reached a zero balance, simply dispose of the card and purchase a new card from your fundraising coordinator. Do not attempt to reload a gift card that will not scan or is damaged. If you purchase a store gift card, it won’t be linked to your organization; you must go through your fundraising coordinator.

Will my card expire?

The Kroger Gift Card will expire only when the card remains at a zero balance for 90 days or more.  Once the card expires, it will need to be replaced with a new card from your fundraising coordinator.  An expired gift card cannot be re-activated.

What can I purchase with a Kroger Gift Card?

You can purchase all merchandise from Kroger including fuel and prescriptions.  Exceptions are “services” defined as money orders, Western Union, postage stamps, lottery tickets, or another Gift Card.

Gift Card Fraud Aversion

There is a five-minute delay from the time your gift card is recharged at Guest Services, Pharmacy or the Fuel Center.  This does not apply if the gift card is reloaded and redeemed at the same register.

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